Returns & Exchanges
NO REFUNDS NO EXCEPTIONS NO CANCELLATIONS. Exchange Store credit only. Items purchased from Pieces By Ydak are eligible for Exchange or store credit within 7 days after delivery.
Discounted items are FINAL SALE, and are not eligible for exchange, or store credit.
Customer are responsible for the cost associated with returns.
NO CHANGES may be made once an order has been placed.
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
Please be careful of makeup or deodorant rubbing off on the garment. It will not be accepted.
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
If you receive an item that is damaged, please contact customer service immediately at firstname.lastname@example.org